ANSWER
Stay responsive
Handle inbound calls when staff is busy or unavailable, using hours and after-hours rules you approve.
AI phone assistant for call-first businesses
Never let a valuable call end in voicemail.
Nuvareq answers inbound calls using the business information you approve, captures the caller's next step, and keeps your team informed through one secure customer portal.
Business-specific setup
Reviewed before publishing
Start with $0/month PAYG
The problem
Every unanswered call creates uncertainty.
When your team is on a job, helping a customer, or closed for the day, Nuvareq gives callers a professional path forward instead of asking them to try again later.
CAPTURE
Keep the opportunity
Collect names, callback details, reasons, priorities, and qualification answers based on your setup.
ACT
Give a clear next step
Route, escalate, request an appointment, or send a consent-based text when the configured workflow supports it.
What Nuvareq can do
Built around the way your business handles callers.
Answer common questions
Use approved services, hours, locations, policies, and FAQs instead of generic answers.
Capture qualified leads
Ask the caller-specific questions your team needs before following up.
Support appointments
Capture requests, assist with windows, or use live booking when the selected plan and integration support it.
Transfer and escalate
Follow configured departments, schedules, urgent rules, and failure paths.
Send SMS follow-up
SMS is included with Starter, Growth, and Scale and activates only after consent and provider setup are ready. PAYG does not include SMS.
Show activity and usage
Review assistant status, configuration, calls, usage, billing, and required next actions in the portal.
How it works
From plan selection to a reviewed assistant.
The setup lifecycle is visible to both the customer and the Nuvareq operations team.
- 1
Choose a plan
Create your account and complete secure Stripe checkout with the selected plan preserved.
- 2
Complete onboarding
Share the business information and call-handling rules included with your plan. Subscription plans unlock appointment, routing, and integration setup.
- 3
Submit for review
Nuvareq reviews the structured configuration before anything changes on the live assistant.
- 4
Publish safely
The approved version is published to the mapped assistant, with failure and rollback history preserved.
- 5
Manage the service
Use the portal to track status, usage, activity, billing, and future draft changes.
Built for call-first work
Useful across the businesses that live on the phone.
Home services
Capture service type, location, urgency, and callback details while crews are in the field.
Automotive services
Collect vehicle and service needs, answer approved questions, and route appointment requests.
Salons and spas
Handle service questions and booking requests using the availability rules you configure.
Professional services
Qualify new inquiries and direct callers without making unsupported professional claims.
Transparent pricing
Start with PAYG or choose a subscription.
PAYG is $0/month plus $0.59 per minute for basic call answering. Starter is the best value for regular use, with 500 included minutes, SMS, appointment-request capture, and advanced routing.
PAYG
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No SMSStarter
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SMS includedGrowth
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SMS includedScale
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SMS includedAt approximately 340 minutes per month, Starter costs about the same as PAYG while including 500 minutes and additional business features. Usage, provider readiness, and billing-cycle details appear before purchase and in the customer portal.
Trust by design
Clear controls at the points that matter.
Stripe checkout
Subscription checkout and billing management use Stripe-hosted flows.
Tenant-scoped access
Customer workspaces and platform-admin access use separate authorization boundaries.
Reviewed publishing
Draft changes remain separate from the live assistant until they are reviewed and published.
Visible support
Customers have a direct contact path when setup, billing, or provider readiness needs attention.
Ready to protect the next call?
Choose the plan that matches your call volume.
Not ready to buy? Tell us about your call flow and we will help you identify the right next step.