ANSWER
Stay responsive
Handle inbound calls when staff is busy or unavailable, using hours and after-hours rules you approve.
AI call answering for community action agencies and service organizations
Give every caller a clear, approved answer.
Nuvareq answers inbound calls using agency or business information you approve, handles FAQs, and gives your team one secure customer portal. SMS follow-up is not currently offered with new subscriptions.
Business-specific setup
Reviewed before publishing
Start with $0/month PAYG
The problem
Every unanswered call creates uncertainty.
When your team is on a job, helping a customer, or closed for the day, Nuvareq gives callers a professional path forward instead of asking them to try again later.
INFORM
Use approved information
Answer questions about services, hours, locations, documents, service areas, and policies without inventing facts.
CLEAR SCOPE
Set an honest next step
Customers see the supported next steps in their plan and portal. SMS follow-up is not currently offered with new subscriptions.
What Nuvareq can do
Four focused capabilities, with no hidden workflow promises.
AI call answering
Answer inbound calls on Core, Growth, and Scale using a reviewed assistant configuration.
Agency/Business Information and FAQs
Use only the services, hours, service areas, policies, and answers your organization approves.
Customer portal
Review assistant status, usage, billing, approved information, and required next actions.
Support level
Standard support on PAYG and Core, Priority support on Growth, and Premium priority support on Scale.
SMS follow-up is not currently offered with new subscriptions. Existing customer entitlements remain separately preserved and gated.
How it works
From plan selection to a reviewed assistant.
The setup lifecycle is visible to both the customer and the Nuvareq operations team.
- 1
Choose a plan
Create your account and complete secure Stripe checkout with the selected plan preserved.
- 2
Complete onboarding
Share the approved agency or business information, FAQs, hours, service area, SMS consent language, and prohibited claims.
- 3
Submit for review
Nuvareq reviews the structured configuration before anything changes on the live assistant.
- 4
Publish safely
The approved version is published to the mapped assistant, with failure and rollback history preserved.
- 5
Manage the service
Use the portal to track status, usage, activity, billing, and future draft changes.
Primary buyer profile
Built for Georgia community action and human-service call volume.
Community action agencies
Answer approved questions about counties served, office hours, program contacts, and what callers should have ready.
Energy-assistance information
Share verified program and seasonal information while never promising eligibility, funding, or application approval.
Multi-county service organizations
Use approved location and service-area information to help callers identify the right office or next step.
Other call-first organizations
The same focused offer remains available to businesses and service organizations outside the GCAA network.
Transparent pricing
Start with PAYG or choose a subscription.
PAYG is $0/month for portal access without inbound AI calling or SMS follow-up. Core is the best value for regular inbound voice use, with 500 included minutes and a $199 one-time onboarding and implementation charge. SMS follow-up is not currently offered with new subscriptions.
PAYG
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No inbound voiceCore
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No SMS in new plan checkoutGrowth
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Priority supportScale
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Premium priority supportTrust by design
Clear controls at the points that matter.
Stripe checkout
Subscription checkout and billing management use Stripe-hosted flows.
Tenant-scoped access
Customer workspaces and platform-admin access use separate authorization boundaries.
Reviewed publishing
Draft changes remain separate from the live assistant until they are reviewed and published.
Visible support
Customers have a direct contact path when setup, billing, or provider readiness needs attention.
Ready to protect the next call?
Choose the plan that matches your call volume.
Not ready to buy? Tell us about your call flow and we will help you identify the right next step.